24 Hour Emergency Response TeamTips

In an Emergency:

  • Make sure everyone is safe
  • Plan your best course of action…it may help first to take a deep breath, relax and then begin
  • If needed – and if possible – shut off water at source and turn off gas
  • Or, call us and we’ll provide help asap

Before you call:

  • It helps us provide faster solutions if you’re able to specifically describe the problem
  • If possible, be prepared with what may have caused the problem, the location and any other relevant details
  • Or, call us and we’ll get to work on solving the problem

Before we arrive:

  • It may also help speed the solution by writing a description of the problem
  • You may also find it helpful to list any other plumbing, drainage or heating issues you would like to discuss with us



We appreciated your prompt and efficient service and will have no difficulty recommending your company to our friends and neighbours.

~ R. Ramsay, Vancouver

Wanted to take this opportunity to let you know that Barry (hope I'm remembering his name correctly) was absolutely professional, friendly, careful, and thorough during both his visits. I also really appreciate the courtesy credit of labour, as I recognize that you didn’t have to offer that. Thanks again.

~ Carolyn Tuckwell, President & CEO, Boys and Girls Clubs of South Coast BC