24 Hour Emergency Response TeamTips

In an Emergency:

  • Make sure everyone is safe
  • Plan your best course of action…it may help first to take a deep breath, relax and then begin
  • If needed – and if possible – shut off water at source and turn off gas
  • Or, call us and we’ll provide help asap

Before you call:

  • It helps us provide faster solutions if you’re able to specifically describe the problem
  • If possible, be prepared with what may have caused the problem, the location and any other relevant details
  • Or, call us and we’ll get to work on solving the problem

Before we arrive:

  • It may also help speed the solution by writing a description of the problem
  • You may also find it helpful to list any other plumbing, drainage or heating issues you would like to discuss with us

Testimonials

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Wanted to take this opportunity to let you know that Barry (hope I'm remembering his name correctly) was absolutely professional, friendly, careful, and thorough during both his visits. I also really appreciate the courtesy credit of labour, as I recognize that you didn’t have to offer that. Thanks again.

~ Carolyn Tuckwell, President & CEO, Boys and Girls Clubs of South Coast BC

It was a pleasure to have you in our home... courteous, conscientious, focused, respected our home environment and knew his job.

~ Maureen & Mike L., Vancouver