Tips

In an Emergency:

• Make sure everyone is safe
• Plan your best course of action…it may help first to take a deep breath, relax and then begin
• If needed – and if possible – shut off water at source and turn off gas
• Or, call us and we’ll provide help asap

Before you call:

• It helps us provide faster solutions if you’re able to specifically describe the problem
• If possible, be prepared with what may have caused the problem, the location and any other relevant details
• Or, call us and we’ll get to work on solving the problem

Before we arrive:

• It may also help speed the solution by writing a description of the problem
• You may also find it helpful to list any other plumbing, drainage or heating issues you would like to discuss with us