Tips
In an Emergency:
- Make sure everyone is safe
- Plan your best course of action…it may help first to take a deep breath, relax and then begin
- If needed – and if possible – shut off water at source and turn off gas
- Or, call us and we’ll provide help asap
Before you call:
- It helps us provide faster solutions if you’re able to specifically describe the problem
- If possible, be prepared with what may have caused the problem, the location and any other relevant details
- Or, call us and we’ll get to work on solving the problem
Before we arrive:
- It may also help speed the solution by writing a description of the problem
- You may also find it helpful to list any other plumbing, drainage or heating issues you would like to discuss with us
